Terms of Service

1. General Terms

By making a reservation or dining at Sandbank Restaurant, you agree to be bound by these Terms of Service. These terms apply to all customers and guests of our establishment.

2. Reservations

2.1 Booking Policy

• Reservations can be made up to 30 days in advance
• All reservations must be confirmed by email or phone
• Tables are held for 15 minutes past the reservation time
• Late arrivals may result in reduced dining time or cancellation

2.2 Cancellation Policy

• Cancellations must be made at least 24 hours in advance
• No-shows may be charged a cancellation fee
• Large parties (9+ guests) may require a deposit
• Deposits are non-refundable for cancellations made less than 48 hours in advance

3. Dining Policies

3.1 Dress Code

We maintain a smart casual to formal dress code. Guests are expected to dress appropriately. We reserve the right to refuse service to guests who do not meet our dress code standards.

3.2 Conduct

• Guests must treat staff and other patrons with respect
• Disruptive behavior will not be tolerated
• Management reserves the right to refuse service or remove guests
• Smoking is prohibited in all areas of the restaurant

4. Food Safety & Allergies

4.1 Allergen Information

While we make every effort to accommodate dietary restrictions and allergies, we cannot guarantee that our dishes are completely free from allergens. Please inform our staff of any allergies or dietary requirements when making your reservation.

4.2 Food Safety

• All food is prepared in facilities that may contain allergens
• Cross-contamination may occur during preparation
• Guests with severe allergies dine at their own risk
• We are not liable for allergic reactions

5. Payment & Pricing

5.1 Payment Policy

• Payment is due at the time of service
• We accept cash, credit cards, and digital payments
• All prices are subject to applicable taxes
• Service charges may apply for large groups

5.2 Pricing

Menu prices are subject to change without notice. The prices in effect at the time of service will be charged.

6. Liability

6.1 Limitation of Liability

Sandbank Restaurant's liability for any claim arising from your visit is limited to the amount paid for your meal. We are not responsible for lost, stolen, or damaged personal property.

6.2 Personal Injury

Guests are responsible for their own safety and the safety of their children. We are not liable for injuries sustained on our premises unless due to our negligence.

7. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By dining with us, you consent to the collection and use of your information as described in our Privacy Policy.

8. Photography & Recording

We may take photographs or videos for marketing purposes. By entering our restaurant, you consent to being photographed or recorded and to the use of your image for promotional purposes.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website and will be effective immediately upon posting.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Email: [email protected]
• Phone: +65 6688 8888
• Address: 1 Marina Bay Sands, Level 57, Singapore 018956